Michael started working at Canyon County Paramedics in 2004 and has worked as a Field Paramedic, Battalion Chief, and Deputy Chief. Now in his role as Chief, Michael oversees all of the financial and administrative functions of our department, including our field staff, administrative staff, and billing office. He is the Chairman of the Treasure Valley Emergency Medical Service System (TVEMSS), a collaboration between Canyon County Paramedics and our Fire Department partners. Prior to CCP, Michael volunteered with Homedale Ambulance as an Emergency Medical Technician, and worked with Ada County Paramedics as an Advanced EMT. Michael graduated from Idaho State University with his Associate of Science in Paramedic Science, and obtained his Bachelor of Science degree from Oregon State University. As a steadfast Vandal fan, he plans to go on to graduate school to obtain his Master of Public Administration degree from the University of Idaho. Michael is active in the community, having served as President of Vallivue School District FFA Alumni, and is currently an Associate Director for the Caldwell Night Rodeo. Additionally, he is a Certified Ambulance Compliance Officer and Certified Ambulance Privacy Officer. Michael has four adult children, and is looking forward to his first grandchild this year.
Casey began his EMS career in Oregon in 2003 and has been employed with Canyon County Paramedics since 2019. After 11 years in EMS in the Portland area serving as a Paramedic, Field Training Officer, and Ambulance Division Supervisor, he moved with his family to Doha, Qatar to work as Critical Care Paramedic and Senior Manager of Training and Education for the countries’ national ambulance service. In 2018 Casey moved with his family to the Boise area. Casey obtained a Bachelor of Science Degree from Oregon State University as well as an Associate of Applied Science in Emergency Medical Technology from the College of Emergency Services. In his role as Deputy Chief of Training, Casey oversees the Field Training and Evaluation Program, assists the physician medical director in developing the agencies standing written orders, and plans and develops training activities for Canyon County Paramedics as well as joint trainings with partner agencies. He is our agency’s liaison to the hospitals and health systems that Canyon County Paramedics partners with. Casey is a Training Center Faculty for the American Heart Association as well as an Idaho State EMS Instructor. Casey’s professional interests include the evaluation and development of Quality Improvement process’ which drive system changes and training which lead to measurable improvement in safety and patient care. In his personal time Casey enjoys spending time with his family, water and snow skiing, camping, and travelling.
Dan was raised in the Boise area. He began his EMS career in 2008 as an EMT in the Salt Lake City, Utah area. In 2011 he received his Paramedic certificate and moved to Southern Colorado. During his 5 years in Southern Colorado, Dan served as a Paramedic and Assistant Chief. Dan moved with his family back to the Treasure Valley in 2016. Dan obtained a Bachelor of Science Degree in Emergency Services Administration from Utah Valley University. He went on to obtain a Master of Science in Emergency Medical Services Leadership from The George Washington University. In his role as Deputy Chief of Operations, Dan oversees day-to-day operations of our agency. He is also our agency’s liaison for our partner EMS, Fire, and Law Enforcement agencies. Dan also serves in the Idaho Army National Guard where he is working towards his commission as a 2nd Lieutenant. Dan’s professional interests include provider mental health and wellness, and data-driven performance management. In his personal time Dan enjoys spending time with his family and their dog, working out at the cross-fit gym, rock climbing, and camping.
Office and Finance Administrator
Leann began working at the Canyon County Ambulance District in 2015 as a Patient Financial Services Associate. In 2018 Leann transferred to the Office & Finance Specialist position assisting in general office and finance duties. In 2021 Leann transitioned to the Office & Finance Administrator and now oversees the office and financial responsibilities of the agency, including benefits, payroll, and accounts payable. When not at work, Leann is a busy wife and mother of 3 which takes up all her free time.
Office & Finance Specialist
Vanessa began her employment at the Canyon County Ambulance District in November 2021. As the Office and Finance Specialist she assist the Office & Finance Administrator with accounts payable, benefits, and any other tasks related to the wellbeing of the agency. Vanessa also tends to the daily operations of the administrative office such as scheduling meetings, answering phones, coordinating events, and the general needs of our staff. When Vanessa is not working she enjoys fishing, camping, hiking, and spending time with her family and friends.
Patient Financial Services Manager
Alissa started her career with Canyon County Ambulance as a Patient Financial Services Associate in 2014 before becoming the Billing Manager in 2018. Alissa oversees the daily billing of patient accounts and helps to coordinate patient and insurance payments. Prior to joining our team she attended the University of Idaho. Go Vandals! In her spare time, Alissa enjoys spending time with her son, fishing and being outdoors as much as possible.
Alan began working at the Canyon County Ambulance District in 2003, and is currently one of our four Battalion Chiefs. As a Battalion Chief he provides supervision, direction, and leadership to the field personnel. Alan is also responsible for the field personnel shift schedules. Before joining CCAD, Alan worked for North County EMS in Washington and Treasure Valley Paramedics in Oregon. He received his initial paramedic training at the College of Emergency Services in Beaverton, Oregon. When not on duty, Alan is a dedicated father, and enjoys hobbies such as carpentry, archery, hunting, fishing, snowmobiling, and backpacking.
Scott began working for Canyon County Paramedics in 2011, and currently works as one of our four Battalion Chiefs. He is our designated Infection Control Officer, and also serves as a part of our Quality Assurance (QA) team. Prior to joining CCP, he worked as an EMT for Gerber Ambulance Service in Los Angeles as well as a volunteer with Eastside Fire and Rescue in Issaquah, WA. He received his Paramedic license from the College of Emergency Services in Vancouver, WA, and is currently working towards a degree in Emergency Management from Idaho State University. Scott is also certified to deploy internationally as a paramedic as a part of a World Health Organization Emergency Medical Team. When not at work, he enjoys backpacking, playing hockey, and spending time with his family.
Roy began working at Canyon County Paramedics in 2009, and works as a Battalion Chief for our agency. Roy supervises our TACMED team and works as part of our Quality Assurance (QA) team. Before working for CCP, he managed a family painting company and worked with an outdoor adventure ministry. Roy is a Veteran and was in the United States Army, 75th Ranger Regiment. He attended Idaho State University and graduated with his Associate of Science in Paramedic Science. Roy also has an Associate of Science from Boise State University. His work interests include tactical EMS and wilderness medicine. When not on duty, Roy’s hobbies include rock climbing, mountaineering and camping.
For the last 21 years Heather Norton has served in the EMS and Fire Science field. She has worked as a Firefighter/Paramedic in Northern California and Idaho since 1999. Heather began her employment with Canyon County Paramedics in 2005 having served as a Field Training Officer and a Reserve Program Coordinator. Now in her role as Battalion Chief, she has been actively developing and coordinating the QA/QI Program for our agency and for the Treasure Valley EMS System (TVEMSS). Heather has received two Associate of Science Degrees, one in Emergency Medicine and the other in Nursing. One of her passions was being a part of the Dive Rescue and the Swift Water Rescue Teams. She has also volunteered and trained dogs for a K-9 Search and Rescue Team. When Heather is not glued to the computer reading charts and coordinating the QA/QI Program, she is tinkering with her Koi pond or planning her next ocean adventure.
Mark has been with Canyon County Paramedics since 2012, and is one of our Battalion Chiefs. He is responsible for overseeing the maintenance of all of the district’s buildings and grounds. Before joining the ranks of CCP, Mark worked for the Idaho Department of Lands as a wildland firefighter, and as a paramedic at both Ada County Paramedics and Payette County Paramedics. He received his paramedic training at Guardian College, has his certification in Tactical Combat Casualty Care, and is an instructor in that course. Mark was formerly a level 1 Reserve Police Officer with Nampa Police Department, and his law enforcement experience is a valuable resource. He is a member of Canyon County Paramedics TACMED team. When not on duty, Mark spends time with family, and his hobbies include hunting, fishing and fitness.