Michael started working at Canyon County Paramedics in 2004 and has worked as a Field Paramedic, Battalion Chief, and Deputy Chief. Now in his role as Chief, Michael oversees all of the financial and administrative functions of our department, including our field staff, administrative staff, and billing office. He is the Chairman of the Treasure Valley Emergency Medical Service System (TVEMSS), a collaboration between Canyon County Paramedics and our Fire Department partners. Prior to CCP, Michael volunteered with Homedale Ambulance as an Emergency Medical Technician, and worked with Ada County Paramedics as an Advanced EMT. Michael graduated from Idaho State University with his Associate of Science in Paramedic Science, and obtained his Bachelor of Science degree from Oregon State University. As a steadfast Vandal fan, he plans to go on to graduate school to obtain his Master of Public Administration degree from the University of Idaho. Michael is active in the community, having served as President of Vallivue School District FFA Alumni, and is currently an Associate Director for the Caldwell Night Rodeo. Additionally, he is a Certified Ambulance Compliance Officer and Certified Ambulance Privacy Officer. Michael has four adult children, and is looking forward to his first grandchild this year.
Steve began working at Canyon County Paramedics in 2004, and currently serves as the Deputy Chief of Training. He helps create and administer the curriculum required for the agency's providers to stay up to date on their skills and knowledge. Additionally, he supervises the hiring and training of new field employees and works with the physician medical director to manage the standing written treatment orders. Steve is our agency's liaison to the hospitals and health systems that Canyon County Paramedics partners with. He received his Associate of Science in Paramedic Science at Idaho State University, Bachelor of Science from Eastern Oregon University, and Master of Education from Concordia University. Steve is a Training Center Faculty for the American Heart Association, and Adjunct Faculty at two regional universities. He serves as the Governor-appointed Urban EMS Representative on the State Time Sensitive Emergency Council, represents Third Service EMS on the Idaho EMS Advisory Committee, and is on the Board of Directors for the American Heart Association Idaho Chapter. His academic interests include environmental disasters and their impact on critical infrastructure and establishing systems of care for time sensitive emergencies. Outside of work, he likes spending time outdoors hiking, camping and fishing with his wife and two sons.
Dan has been with Canyon County Paramedics since 2016, and is our Deputy Chief of Operations. In his role, he manages field operations, supervises the Battalion Chiefs in their specific duties and areas of responsibility, plans current and future deployment of ambulances, and oversees our specialty teams like TACMED and CHEMS. Dan is the liaison and point of contact for the agency with our dispatch, law enforcement and fire department partners. Before coming to CCP, Dan was a Firefighter/Paramedic at Hoehne Fire Protection District and Assistant Chief at Trinidad Ambulance District, both in Colorado. Dan received his initial paramedic training through Ada County Paramedics. He has his Bachelor of Science in Emergency Services Administration from Utah Valley University, and Master of Health Science in Emergency Medical Services Leadership from George Washington University. Dan is a Certified Ambulance Service Manager. His EMS interests include trauma care, toxicology, and tactical paramedicine. When he’s not at work, Dan likes outdoor activities like hunting, fishing, camping, and riding ATV’s, as well as football and other team sports.
Office and Finance Coordinator
Cindy came to Canyon County Paramedics in 1981 as a billing clerk and has worked in finance since 1985. She now oversees all office coordination, finance, accounts payable and payroll. Cindy loves to spend time with her family and spoil her grandkids. She also enjoys traveling and going to car shows with her husband Rocky. They look forward to retiring in the next few years. Cindy brings a wealth of institutional knowledge and is always looking out for the District’s best interest.
Office and Finance Specialist
Leann began working at Canyon County Paramedics in 2015 as a Patient Financial Service Associate. In 2018 Leann transferred to finance and began assisting Cindy with general office responsibilities, accounts payable, and payroll. When not at work Leann is busy being a mom to her 3 young children, and enjoys reading, being outdoors, and woodworking with her husband.
Patient Financial Services Manager
Alissa started her career with Canyon County Ambulance as a Patient Financial Services Associate in 2014 before becoming the Billing Manager in 2018. Alissa oversees the daily billing of patient accounts and helps to coordinate patient and insurance payments. Prior to joining our team she attended the University of Idaho. Go Vandals! In her spare time, Alissa enjoys spending time with her son, fishing and being outdoors as much as possible.
Alan started working at Canyon County Paramedics in 2003, and is one of our four Battalion Chiefs. In that role, he is responsible for scheduling of all field personnel, as well as coordinating purchase and maintenance of medical supplies and equipment for the agency. Before joining our team, Alan worked for North County EMS in Washington and Treasure Valley Paramedics in Oregon. He received his initial paramedic training at the College of Emergency Services in Beaverton, Oregon. Alan’s interests in the field of EMS include peer support and supply chain management. When he’s not on duty, family is number one and he strives to be a good husband and father. His hobbies include carpentry, archery, hunting, fishing and backpacking.
Scott began working for Canyon County Paramedics in 2011, and currently works as one of our four Battalion Chiefs. He is our designated Infection Control Officer, and also serves as a part of our Quality Assurance (QA) team. Prior to joining CCP, he worked as an EMT for Gerber Ambulance Service in Los Angeles as well as a volunteer with Eastside Fire and Rescue in Issaquah, WA. He received his Paramedic license from the College of Emergency Services in Vancouver, WA, and is currently working towards a degree in Emergency Management from Idaho State University. Scott is also certified to deploy internationally as a paramedic as a part of a World Health Organization Emergency Medical Team. When not at work, he enjoys backpacking, playing hockey, and spending time with his family.
Roy began working at Canyon County Paramedics in 2009, and works as a Battalion Chief for our agency. Roy supervises our TACMED team and works as part of our Quality Assurance (QA) team. Before working for CCP, he managed a family painting company and worked with an outdoor adventure ministry. Roy is a Veteran and was in the United States Army, 75th Ranger Regiment. He attended Idaho State University and graduated with his Associate of Science in Paramedic Science. Roy also has an Associate of Science from Boise State University. His work interests include tactical EMS and wilderness medicine. When not on duty, Roy’s hobbies include rock climbing, mountaineering and camping.
For the last 21 years Heather Norton has served in the EMS and Fire Science field. She has worked as a Firefighter/Paramedic in Northern California and Idaho since 1999. Heather began her employment with Canyon County Paramedics in 2005 having served as a Field Training Officer and a Reserve Program Coordinator. Now in her role as Battalion Chief, she has been actively developing and coordinating the QA/QI Program for our agency and for the Treasure Valley EMS System (TVEMSS). Heather has received two Associate of Science Degrees, one in Emergency Medicine and the other in Nursing. One of her passions was being a part of the Dive Rescue and the Swift Water Rescue Teams. She has also volunteered and trained dogs for a K-9 Search and Rescue Team. When Heather is not glued to the computer reading charts and coordinating the QA/QI Program, she is tinkering with her Koi pond or planning her next ocean adventure.
Mark has been with Canyon County Paramedics since 2012, and is one of our Battalion Chiefs. He is responsible for overseeing the maintenance of all of the district’s buildings and grounds. Before joining the ranks of CCP, Mark worked for the Idaho Department of Lands as a wildland firefighter, and as a paramedic at both Ada County Paramedics and Payette County Paramedics. He received his paramedic training at Guardian College, has his certification in Tactical Combat Casualty Care, and is an instructor in that course. Mark was formerly a level 1 Reserve Police Officer with Nampa Police Department, and his law enforcement experience is a valuable resource. He is a member of Canyon County Paramedics TACMED team. When not on duty, Mark spends time with family, and his hobbies include hunting, fishing and fitness.